2021-22 Departmental Results Report – Office of the Privacy Commissioner of Canada & More Trending News

Office of the Privacy Commissioner of Canada

 

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From the Privacy Commissioner of Canada

I’m happy to current the Departmental Results Report of the Office of the Privacy Commissioner of Canada (OPC) for the fiscal 12 months ending March 31, 2022.

The OPC is in a time of transition: transition to fulfill the calls for of impending new privateness legal guidelines, together with the coming into drive of a Privacy Act extension order in July; transition to a hybrid work mannequin as we emerge from the COVID-19 pandemic and transition to a brand new Privacy Commissioner.

Indeed, the outcomes we’re reporting on right this moment predate my mandate, which started in June, however will little doubt affect our work in the 12 months forward as we’re at an essential time for privateness in Canada. The very first week my appointment was confirmed by the House of Commons and the Senate, the authorities tabled a lot anticipated laws to reform our out-of-date federal personal sector privateness regulation.

Bill C-27, the Digital Charter Implementation Act, is a crucial step for privateness safety in Canada and we welcome the alternative to share our views with Parliament sooner or later. We additionally sit up for public sector privateness reform, which we hope shouldn’t be far behind.

Over the final 12 months, the OPC started an formidable transition plan to make sure we’d be capable to hit the floor operating as soon as new privateness legal guidelines are in place. The work has concerned costing, progress modeling and planning for and consulting on the eventual new obligations we’re poised to inherit – a fantastic deal of which turned clearer with the tabling of Bill C-27. This work will little doubt proceed in the 12 months forward.

We additionally spent the final 12 months getting ready for Privacy Act Extension Order No. 3, which provides overseas nationals overseas the identical proper as Canadians to request entry to private details about themselves that’s below the management of federal authorities establishments. Government establishments, particularly Immigration, Refugees and Citizenship Canada, anticipate to obtain a major quantity of new private info requests, the impacts of that are poised to cascade down into time-restrict and entry complaints to our workplace. As such, we’ve got explored options to reinforce our capability to reply.

In anticipation of regulation reform, we’ve got additionally centered our efforts on creating a brand new framework for the preparation and analysis of future steering. Along with our provincial and territorial counterparts, we printed essential steering for police on facial recognition know-how this previous 12 months.

The pandemic has continued to have an effect on operations at the OPC. Over the final 12 months, we’ve got engaged in a quantity of investigations, consultations and advisory initiatives associated to each private and non-private sector COVID-19 response measures and actions. We have additionally been getting ready the workplace for a return to in-individual work below a brand new hybrid mannequin.

The OPC is dedicated to attain substantive equality of each French and English in the office and full respect for linguistic rights of the public and staff. To that impact, the workplace launched its Official Languages Strategic Plan. Furthermore, in our effort to advance anti racism, fairness and inclusion, we developed an employment Equity, Diversity and Inclusion Strategic Plan. These plans will information our efforts via 2024.

I’m joyful and humbled to have joined such a formidable crew at such an thrilling time. Helping to safeguard our basic proper to privateness in the face of a digital economic system more and more fuelled by private info is a problem I welcome. I sit up for constructing upon the OPC’s sturdy document relating to attaining outcomes for Canadians.

Results at a look

 

 

For extra info on the OPC’s plans, priorities and outcomes achieved, see the “Results: what we achieved” part on this report.

Results: what we achieved

Core Responsibility

Protection of privateness rights

Description

Ensure the safety of privateness rights of Canadians; implement privateness obligations by federal authorities establishments and personal-sector organizations; present recommendation to Parliament on potential privateness implications of proposed laws and authorities applications; promote consciousness and understanding of rights and obligations below federal privateness laws.

Results

The 2021-22 outcomes achieved by the OPC below every of the workplace’s Departmental Results are described beneath.

Departmental outcome 1: Privacy rights are revered and obligations are met.

Over the previous 12 months, the OPC undertook a quantity of compliance actions to considerably advance the safety of Canadians’ private info and promote a greater understanding of the rights and obligations of people and organizations below the federal privateness laws. This included main and taking part in world compliance efforts, collaborating in investigations and issuance of steering on privateness points akin to facial recognition. The workplace additionally continued to provoke or intervene in litigation instances which have the potential to advance privateness regulation in Canada and will have a major impression on the privateness pursuits of Canadians.

Throughout the 12 months, the OPC labored towards its purpose of offering well timed responses to complaints filed by Canadians. Over the final 12 months, we continued to streamline investigative processes via the elevated use of early decision and abstract investigation, together with an expedited course of to reply to time restrict complaints. Our workplace additionally sought technological efficiencies and improved inner processes. This 12 months, 47% of complaints had been responded to inside service requirements, which is beneath our goal of 75% however represents an enchancment in comparison with our 2020-21 outcome (44%).

The degree of complexity of sure recordsdata explains largely our problem in addressing complaints inside our service requirements. Recent speedy evolution of know-how, in addition to the pandemic measures, have modified the nature of our complete investigations, which now require a extra collaborative method, typically involving home and worldwide counterparts. The OPC has established itself as a acknowledged world chief in enforcement collaboration, which has expanded our capability to take compliance actions and amplified the impression of these actions.

The OPC obtained funding as half of Budget 2019 to reinforce its means to ship on its mandated obligations, together with these referring to new necessary breach necessities below PIPEDA, inside the present legislative framework and in the face of the exponential progress of the digital economic system.

We made nice strides in lowering the total backlog of complaints older than 12 months to an appropriate degree. Unfortunately, this short-term funding for backlog resulted in March. Though it briefly elevated our capability to take care of the quantity of complaints, it was not a everlasting answer to assist us deal appropriately with the full quantity and complexity of compliance points rising each day.

We additionally measure the proportion of suggestions accepted and applied by federal establishments and personal sector organizations in a compliance context. Over the previous 12 months, we surpassed our goal of 85% by reaching 86% of complaints resolved to our satisfaction. While this outcome demonstrates that we’re in a position to resolve cases of non-compliance after the truth on a case-by-case foundation, this measure solely displays the decision of these privateness points we had been made, or turned, conscious of.

The OPC maintains that basic adjustments to our legal guidelines are required to guard Canadians and restore stability of their relationship with organizations. Robust privateness legal guidelines are key to selling belief in each authorities and business actions; with out that belief, innovation and progress will be severely affected.

Over the previous 12 months, our workplace ready for the Privacy Act Extension Order, No. 3 scheduled to return into drive on July 13, 2022^{Footnote 1}. Under the present Privacy Act, Canadian residents and other people bodily in Canada have a proper to request entry to their private info below the management of a federal authorities establishment. This extension order will permit overseas nationals to make requests, and subsequently complaints to the OPC about these requests. Government establishments, primarily Immigration, Refugees and Citizenship Canada (IRCC), anticipate to obtain a major quantity of new private info requests, with an anticipated cascading impression on criticism volumes to the OPC. Therefore, our workplace explored options to reinforce our capability to reply to the anticipated enhance.

Departmental outcome 2: Canadians are empowered to train their privateness rights.

Considering the risk of a reworked authorized framework and the indisputable fact that our tips are grounded in laws and will shortly develop into outdated following such reform, we didn’t set any goal for 2021-22 for the following two indicators: Percentage of key privateness points which can be the topic of info to Canadians on the best way to train their privateness rights; and Percentage of key privateness points which can be the topic of steering to organizations on the best way to adjust to their privateness obligations. Over the previous 12 months, in anticipation of regulation reform, the OPC centered its efforts on creating a brand new framework for the preparation and analysis of future steering.

We nonetheless issued steering on some essential privateness points. Our workplace, together with our provincial and territorial counterparts, printed steering on police use of facial recognition (FR) know-how with a view to making sure that any use of FR complies with the regulation, minimizes privateness dangers, and respects privateness rights. In the improvement of this steering, our workplace consulted key stakeholders, whose suggestions led to a quantity of essential amendments. We additionally issued suggestions for a future authorized and coverage framework to control police use of the know-how.

Additionally, we printed our newest graphic novel titled Social Smarts: Nothing Personal! and an accompanying dialogue information, which cowl matters akin to knowledge assortment, focused promoting, cybersecurity and on-line gaming. We additionally wrote weblog posts about some of the sources out there to college students and educators to additional the privateness-safety side of digital literacy. In addition, we printed weblog posts on distant entry applied sciences and methods to reduce dangers, and the way dad and mom can have a “family tech talk,” pointing to instruments and dialogue factors on our web site. Lastly, we printed weblog posts on related toys and ideas dad and mom can share with their youngsters to assist them defend their privateness on-line.

The OPC web site is our major channel of communication with Canadians. Overall, 73% of those that responded utilizing the net-based mostly suggestions software discovered the info to be helpful. We proceed to pay shut consideration to qualitative suggestions, which permits us to higher perceive Canadians’ wants and to replace our webpages accordingly.

Departmental Result 3: Parliamentarians and private and non-private sector organizations are knowledgeable and guided to guard Canadians’ privateness rights.

We notice that 2021-22 was one other uncommon 12 months in phrases of parliamentary exercise, with COVID-19 and the federal election disrupting routine parliamentary enterprise. Our workplace continued to watch payments and research going via the legislative course of for which the OPC had beforehand offered suggestions. No such invoice or examine was adopted this previous 12 months; subsequently our workplace doesn’t have a outcome to report in opposition to the indicator that measures take-up of OPC’s suggestions to parliamentarians.

The OPC continued to proactively work with Parliament, showing a quantity of instances earlier than varied parliamentary committees in response to questions, payments and research on matters akin to the use and impression of facial recognition know-how, the use and assortment of mobility knowledge by the Government of Canada, and proscribing younger individuals’ on-line entry to sexually express materials.

In November 2020, the federal authorities launched Bill C-11, which sought to overtake the federal personal sector regulation and for which we offered quite a few suggestions in our submission shared with the Standing Committee on Access to Information, Privacy and Ethics. The Department of Justice additionally held complete public consultations, which resulted in a doc laying out a plan for modernizing Canada’s practically 40-12 months-previous public sector regulation. By March 2022, the proposed reforms had not resulted in reformed privateness legal guidelines, with C-11 having died on the order paper when an election was referred to as in August 2021 and a invoice to reform the Privacy Act having but to be launched. In preparation for regulation reform, our workplace nonetheless initiated transition planning to arrange the OPC for an expanded mandate publish-privateness regulation reform, each functionally and structurally.

On the personal sector facet, our workplace carried out a spread of promotion actions to offer particular and sensible recommendation to companies in order that they’re correctly knowledgeable and guided in phrases of their obligations below PIPEDA. In all, our workplace initiated 14 new advisory actions this fiscal 12 months and performed 25 outreach actions in varied business sectors. There had been 18 consultations ongoing at 12 months-finish.

We additionally continued our efforts to construct on the capability of our know-how laboratory to adequately assist analysis and investigation actions which inform the workplace’s work. We accomplished a radical improve of the lab’s info know-how infrastructure and purchased new state-of-the-artwork instruments which strengthened the workplace’s means to carry out in-depth evaluation of rising applied sciences to determine privateness dangers.

To be certain that Canadians’ privateness rights are protected, it’s mandatory that companies perceive their obligations below federal privateness legal guidelines. In 2021-22 our workplace surveyed Canadian companies on privateness-associated points. Results point out that 52% of personal sector organizations surveyed fee themselves as conscious or extraordinarily conscious of their obligations below Canada’s privateness legal guidelines. In addition, 34% rated their firm as reasonably conscious of its privateness obligations. Taken collectively, 86% of surveyed firms are at the very least reasonably conscious of their privateness-associated obligations. This outcome has been comparatively constant since 2018. Our workplace will proceed its proactive advisory consultations, outreach actions and improvement of academic materials to proceed to enhance companies’ consciousness of privateness rights.

In addition to the steering work described earlier on this part, we’ve got additionally labored to implement our multi-12 months communications and outreach technique to extend companies’ consciousness of their privateness obligations. The materials printed on our web site aimed particularly at organizations, akin to steering paperwork, interpretation bulletins and case summaries, generated 839,687 visits in 2021-22, which represents an 11% enhance over the earlier 12 months.

On the public sector facet, our workplace continued to obtain a big quantity of privateness impression assessments (PIAs) (111) and session requests (105) from federal authorities establishments. In 2021-22, we issued 191 suggestions following PIA opinions and consultations with establishments. We additionally offered 39 outreach classes at the request of federal authorities establishments on varied privateness-associated matters.

The OPC strives to offer recommendation and steering paperwork to assist organizations adjust to their privateness obligations, and we search suggestions on organizations’ degree of satisfaction with OPC steering. With a barely larger participation fee in 2021-22 than the earlier 12 months, the outcomes indicated that 76% of the federal and personal organizations that responded had been happy with the usefulness of steering paperwork on our web site – surpassing our goal of 70%. This represents our highest outcome achieved since we first launched the suggestions mechanism in 2018-19.

Results achieved

The following desk exhibits, for the Protection of Privacy Rights, the outcomes achieved, the efficiency indicators, the targets and the goal dates for 2021-22, and the precise outcomes for the three most up-to-date fiscal years for which precise outcomes can be found.

Results Achieved

Departmental outcomes	Performance indicators	Target	Date to attain goal	2019-20 precise outcomes	2020-21 precise outcomes	2021-22 precise outcomes
Privacy rights are revered and obligations are met	Percentage of Canadians who really feel that companies respect their privateness rights.	90%	March 31, 2023	Not a survey 12 months	45%	Not a survey 12 months
	Percentage of Canadians who really feel that the federal authorities respects their privateness rights.	90%	March 31, 2023	Not a survey 12 months	63%	Not a survey 12 months
	Percentage of complaints responded to inside service requirements.	75%	March 31, 2022	61%	44%	47%
	Percentage of formal OPC suggestions applied by departments and organizations.	85%	March 31, 2022	80%	75%	86%
Canadians are empowered to train their privateness rights	Percentage of Canadians who really feel they learn about their privateness rights.	70%	March 31, 2023	Not a survey 12 months	64%	Not a survey 12 months
	Percentage of key privateness points which can be the topic of info to Canadians on the best way to train their privateness rights.	No goal set for 2021-22	No goal set for 2021-22	27% (8/30 specified items of steering finished)	30% (9/30 specified items of steering finished)	n/aFootnote 2
	Percentage of Canadians who learn OPC info and discover it helpful.	70%	March 31, 2022	71%	74%	73%
Parliamentarians, and private and non-private sector organizations are knowledgeable and guided to guard Canadians’ privateness rights	Percentage of OPC suggestions on privateness-related payments and research which were adopted.	60%	March 31, 2022	68% (28 recs made, 19 adopted)	n/aFootnote 3	n/aFootnote 4
	Percentage of personal sector organizations which have good or wonderful information of their privateness obligations.	85%	March 31, 2022	85%	Not a survey 12 months	86%
	Percentage of key privateness points which can be the topic of steering to organizations on the best way to adjust to their privateness obligations.	No goal set for 2021-22	No goal set for 2021-22	27% (8/30 specified items of steering finished)	30% (9/30 specified items of steering finished)	n/aFootnote 5
	Percentage of federal and personal sector organizations that discover OPC’s recommendation and steering to be helpful in reaching compliance.	70%	March 31, 2022	71%	70%	76%

Financial, human sources and efficiency info for the OPC’s Program Inventory is out there in GC InfoBase.

Budgetary monetary sources ({dollars})

The following desk exhibits, for the Protection of Privacy Rights, budgetary spending for 2021-22, in addition to precise spending for that 12 months.

Budgetary monetary sources ({dollars})

2021-22 Main Estimates	2021-22 deliberate spending	2021-22 complete authorities out there to be used	2021-22 precise spending (authorities used)	2021-22 distinction (precise spending minus deliberate spending)
22,261,717	22,261,717	23,144,435	22,571,738	310,021

Financial, human sources and efficiency info for the OPC’s Program Inventory is out there in GC InfoBase.

Human sources (full-time equivalents)

The following desk exhibits, in full time equivalents, the human sources the division wanted to meet this core duty for 2021-22.

Human sources (full-time equivalents)

2021-22 deliberate full-time equivalents	2021-22 precise full-time equivalents	2021-22 distinction (precise full-time equivalents minus deliberate full-time equivalents)
158	163	5

Financial, human sources and efficiency info for the OPC’s Program Inventory is out there in GC InfoBase.

Internal Services

Description

Internal Services are these teams of associated actions and sources that the federal authorities considers to be companies in assist of applications and/or required to fulfill company obligations of a company. Internal Services refers to the actions and sources of the 10 distinct service classes that assist Program supply in the group, regardless of the Internal Services supply mannequin in a division. The 10 service classes are:

• acquisition administration companies
• communication companies
• monetary administration companies
• human sources administration companies
• info administration companies
• info know-how companies
• authorized companies
• materials administration companies
• administration and oversight companies
• actual property administration companies

Communications companies are an integral half of the OPC’s training and outreach mandate. As such, these companies are included in the Promotion Program. Similarly, as authorized companies are an integral half of the OPC’s supply of compliance actions, they’re included in the Compliance Program.

Results

Internal companies continued to offer excessive-high quality and well timed recommendation and companies to the whole group with the intention to assist OPC goals, enabling the workplace to fulfill its administrative obligations.

In 2021-22, these companies performed a vital function in quite a few initiatives, together with particularly:

• Continuing to assist staff in a distant work surroundings by offering the mandatory assist and gear, updating the on-boarding course of for brand new staff and making certain the well being and security of all staff via sound COVID-19 administration and return-to-work tips.
• Developing, in session with staff, the workplace’s hybrid (mixture of on-website and distant work) office mannequin imaginative and prescient in preparation for the publish pandemic work surroundings.
• Providing assist to the group because it prepares for the implementation of new mandate obligations.
• Implementing the second 12 months of our Strategic Human Resources Plan to make sure an agile office, and various and consultant workforce to stay an employer of alternative.
• Developing and implementing the first 12 months of a 3-12 months plan (2021-24) on Employment Equity, Diversity and Inclusion.
• Implementing the first 12 months of the 2021-24 Official Languages Strategic Plan by selling a bilingual tradition and strengthening linguistic safety to attain substantive equality of each official languages.
• Pursuing digital transformation efforts by modernizing infrastructure and instruments to optimize the work surroundings and promote worker mobility.
• Developing, in session with staff, the workplace’s Workplace Health & Safety Policy.
• Developing, in session with key stakeholders, the workplace’s Departmental Security Plan for 2022-23 to 2024-25 consistent with the necessities of the new Policy on Government Security.
• Continuing to take care of collaboration and enterprise partnerships with different small and medium-sized organizations and brokers of Parliament to achieve effectiveness, share instruments and sources, and implement finest practices in areas akin to info know-how, administrative companies, finance, folks administration and human sources applications.

Budgetary monetary sources ({dollars})

The following desk exhibits, for inner companies, budgetary spending for 2021-22, in addition to spending for that 12 months.

Budgetary monetary sources ({dollars})

2021-22 Main Estimates*	2021-22 deliberate spending*	2021-22 complete authorities out there to be used	2021-22 precise spending (authorities used)	2021-22 distinction (precise spending minus deliberate spending)
7,971,869	7,971,869	8,380,001	8,172,643	200,774
* Includes Vote Netted Revenue authority (VNR) of $200,000 for inner assist companies to different authorities organizations.

Human sources (full-time equivalents)

The following desk exhibits, in full time equivalents, the human sources the division wanted to hold out its inner companies for 2021-22.

Human sources (full-time equivalents)

2021-22 deliberate full-time equivalents	2021-22 precise full-time equivalents	2021-22 distinction (precise full-time equivalents minus deliberate full-time equivalents)
54	52	(2)

Spending and human sources

Spending

Spending 2019-20 to 2024-25

The following graph presents deliberate spending (voted and statutory) over time.

Text model of Figure 1

Fiscal 12 months	Statutory	Voted	Total
2019-20	2,599,274	25,947,986	28,547,260
2020-21	3,310,829	28,500,006	31,810,835
2021-22	3,155,678	27,588,703	30,744,381
2022-23	3,141,436	26,077,995	29,219,431
2023-24	3,141,436	26,077,995	29,219,431
2024-25	3,141,436	26,077,995	29,219,431

The above graph illustrates the OPC’s spending development over a six-12 months interval from 2019-20 to 2024-25. Fiscal years 2019-20 to 2021-22 replicate the group’s precise expenditures as reported in the Public Accounts. Fiscal years 2022-23 to 2024-25 signify deliberate spending.

As indicated above, there was a rise in spending from 2019-20 to 2021-22: OPC spending rose by $2.2 million on this interval because it applied the Budget 2019 measure: Protecting the privateness of Canadians. This enhance is principally attributed to extra spending on staffing ensuing from new hires, in addition to wage will increase and retroactive funds made following the ratification of collective agreements over the previous 12 months.

Starting fiscal 12 months 2022-23, OPC’s deliberate spending will lower as a consequence of the finish of funding obtained to scale back the backlog of privateness complaints older than one 12 months and provides Canadians extra well timed decision of their complaints.

Budgetary efficiency abstract for core obligations and inner companies ({dollars})

The “Budgetary performance summary for core responsibilities and internal services” desk presents the budgetary monetary sources allotted for OPC’s core obligations and for inner companies.

  

Core obligations and inner companies	2021-22 Main Estimates	2021-22 deliberate spending	2022-23 deliberate spending	2023-24 deliberate spending	2021-22 complete authorities out there to be used	2019-20 precise spending (authorities used)	2020-21 precise spending (authorities used)	2021-22 precise spending (authorities used)
Protection of privateness rights	22,261,717	22,261,717	21,524,426	21,524,426	23,144,435	20,573,425	23,003,685	22,571,738
Subtotal	22,261,717	22,261,717	21,524,426	21,524,426	23,144,435	20,573,425	23,003,685	22,571,738
Internal Services	7,971,869	7,971,869	7,695,005	7,695,005	8,380,001	7,973,835	8,807,150	8,172,643
Total	30,233,586	30,233,586	29,219,431	29,219,431	31,524,436	28,547,260	31,810,835	30,744,381

For fiscal years 2019-20 to 2021-22, precise spending represents the precise expenditures as reported in the Public Accounts of Canada. Fiscal years 2022-23 and 2023-24 signify deliberate spending.

The internet enhance of $1.3 million between the 2021-22 complete authorities out there to be used ($31.5 million) and the 2021-22 deliberate spending ($30.2 million) is principally as a consequence of funding obtained for the working finances carry-ahead train, compensation associated to the new collective bargaining and changes to the worker profit plans.

Total authorities out there to be used in 2021-22 ($31.5 million) in comparison with 2021-22 precise spending ($30.7 million) end in a lapse of $0.8 million. This quantity represents the working lapses reported in the Public Accounts of Canada by the OPC.

Human sources

The “Human resources summary for core responsibilities and internal services” desk presents the full-time equivalents (FTEs) allotted to every of OPC’s core obligations and to inner companies.

Human sources abstract for core obligations and inner companies

Core duty and inner companies	2019-20 precise full-time equivalents	2020-21 precise full-time equivalents	2021-22 deliberate full-time equivalents	2021-22 precise full-time equivalents	2022-23 deliberate full-time equivalents	2023-24 deliberate full-time equivalents
Protection of Privacy Rights	142	158	158	163	153	153
Subtotal	142	158	158	163	153	153
Internal Services	51	54	54	52	54	54
Total	193	212	212	215	207	207

The enhance in full-time equivalents (FTEs) in 2019-20 to 2021-22 is principally as a consequence of sources obtained from the funding for delivering on the Budget 2019 measure: Protecting the privateness of Canadians.

The variance between the precise FTEs in 2020-21 and deliberate FTEs in the coming years will be attributed to short-term funding in Budget 2019 to scale back the backlog of privateness complaints older than a 12 months and to extra shortly resolve Canadians’ complaints. The OPC will proceed to attain outcomes by allocating its human sources to finest assist its priorities and applications.

The workplace’s human useful resource ranges are anticipated to stay fixed.

Expenditures by vote

For info on the OPC’s organizational voted and statutory expenditures, seek the advice of the Public Accounts of Canada 2021.

Government of Canada spending and actions

Information on the alignment of the OPC’s spending with the Government of Canada’s spending and actions is out there in the GC InfoBase.

Financial statements and monetary statements highlights

Financial statements

The OPC’s monetary statements (audited) for the 12 months ended March 31, 2022, can be found on the departmental web site.

Financial assertion highlights

Condensed Statement of Operations (unaudited) for the 12 months ended March 31, 2022 ({dollars})

Financial info	2021-22 deliberate outcomes	2021-22 precise outcomes	2020-21 precise outcomes	Difference (2021-22 precise outcomes minus 2021-22 deliberate outcomes)	Difference (2021-22 precise outcomes minus 2020-21 precise outcomes)
Total bills	34,927,953	34,604,968	36,824,008	(322,985)	(2,219,040)
Total revenues	179,000	179,733	226,633	733	(46,900)
Net value of operations earlier than authorities funding and transfers	34,748,953	34,425,235	36,597,375	(323,718)	(2,172,140)

In 2021-22, precise spending decreased from that of 2020-21. The variance is principally as a consequence of decreases in wage and staff’ advantages bills, telecommunication prices, analysis companies and knowledge know-how companies.

The OPC offers inner assist companies to different small authorities departments associated to the provision of IT service. Pursuant to part 29.2 of the Financial Administration Act, inner assist service agreements are recorded as revenues.

Condensed Statement of Financial Position (unaudited) as of March 31, 2022 ({dollars})

Financial info	2021-22	2020-21	Difference (2021-22 minus 2020-21)
Total internet liabilities	4,755,235	5,349,000	(593,765)
Total internet monetary property	2,659,878	3,092,908	(433,030)
Departmental internet debt	2,095,357	2,256,092	(160,735)
Total non-monetary property	1,819,974	1,720,353	99,621
Departmental internet monetary place	(275,383)	(535,739)	260,356

The lower in internet liabilities of $0.6 million is principally defined by reductions in 12 months-finish accounts payable, accrued worker salaries and trip pay and compensatory depart.

The lower in internet monetary property of $0.4 million is principally as a consequence of a lower in the Due from the Consolidated Revenue Fund. The complete non-monetary property of $1.8 million consists primarily of tangible capital property. The $0.1 million enhance is because of a $0.2 million enhance in pay as you go bills whereas tangible capital property decreased by $0.1 million.

The 2021-22 deliberate outcomes info is offered in the OPC Future-Oriented Statement of Operations and Notes 2021-22.

Corporate info

Organizational profile

Appropriate Minister^{Footnote 6}: David Lametti

Institutional Head: Philippe Dufresne

Ministerial portfolio^{Footnote 7}: Department of Justice Canada

Enabling Instrument(s): Privacy Act, R.S.C. 1985, c. P-21; Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5

Year of Incorporation/Commencement: 1982

Raison d’être, mandate and function: who we’re and what we do

“Raison d’être, mandate and role: who we are and what we do” is out there on the OPC’s web site.

Operating context

Information on the working context is out there on the OPC’s web site.

Reporting framework

The OPC’s Departmental Results Framework and Program Inventory of document for 2021-22 are proven beneath.

Departmental Results Framework

Core Responsibility: Protection of Privacy Rights

Departmental Result: Privacy rights are revered and obligations are met

• Indicator: Percentage of Canadians who really feel that companies respect their privateness rights
• Indicator: Percentage of Canadians who really feel that the federal authorities respects their privateness rights
• Indicator: Percentage of complaints responded to inside service requirements
• Indicator: Percentage of formal OPC suggestions applied by departments and organizations

Departmental Result: Canadians are empowered to train their privateness rights

• Indicator: Percentage of Canadians who really feel they learn about their privateness rights
• Indicator: Percentage of key privateness points which can be the topic of info to Canadians on the best way to train their privateness rights
• Indicator: Percentage of Canadians who learn OPC info and discover it helpful

Departmental Result: Parliamentarians, and federal- and personal-sector organizations are knowledgeable and guided to guard Canadians’ privateness rights

• Indicator: Percentage of OPC suggestions on privateness-related payments and research which were adopted
• Indicator: Percentage of personal sector organizations which have an excellent or wonderful information of their privateness obligations
• Indicator: Percentage of key privateness points which can be the topic of steering to organizations on the best way to adjust to their privateness obligations
• Indicator: Percentage of federal and personal sector organizations that discover OPC’s recommendation and steering to be helpful in reaching compliance

Program Inventory

• Compliance Program
• Promotion Program

Supporting info on the program stock

Financial, human sources and efficiency info for the OPC’s program stock is out there in GC InfoBase.

Supplementary info tables

The following supplementary info tables can be found on the OPC’s web site.

• Departmental Sustainable Development Strategy/Reporting on Green Procurement
• Details on switch cost applications
• Gender-based evaluation plus

Federal tax expenditures

The tax system can be utilized to attain public coverage goals via the utility of particular measures akin to low tax charges, exemptions, deductions, deferrals and credit. The Department of Finance Canada publishes value estimates and projections for these measures every year in the Report on Federal Tax Expenditures. This report additionally offers detailed background info on tax expenditures, together with descriptions, goals, historic info and references to associated federal spending applications in addition to evaluations and GBA Plus of tax expenditures.

Organizational contact info

30 Victoria Street
Gatineau, Quebec K1A 1H3
Canada

Telephone: 819-994-5444
Toll Free: 1-800-282-1376
Fax: 819-994-5424

Website: www.priv.gc.ca

Appendix: definitions

appropriation (crédit)

Any authority of Parliament to pay cash out of the Consolidated Revenue Fund.

budgetary expenditures (dépenses budgétaires)

Operating and capital expenditures; switch funds to different ranges of authorities, organizations or people; and funds to Crown companies.

core duty (responsabilité essentielle)

An enduring operate or function carried out by a division. The intentions of the division with respect to a core duty are mirrored in a number of associated departmental outcomes that the division seeks to contribute to or affect.

Departmental Plan (plan ministériel)

A report on the plans and anticipated efficiency of an appropriated division over a 3-12 months interval. Departmental Plans are normally tabled in Parliament every spring.

departmental precedence (priorité)

A plan or mission {that a} division has chosen to focus and report on throughout the planning interval. Priorities signify the issues which can be most essential or what should be finished first to assist the achievement of the desired departmental outcomes.

departmental outcome (résultat ministériel)

A consequence or final result {that a} division seeks to attain. A departmental result’s typically outdoors departments’ speedy management, nevertheless it must be influenced by program-degree outcomes.

departmental outcome indicator (indicateur de résultat ministériel)

A quantitative measure of progress on a departmental outcome.

departmental outcomes framework (cadre ministériel des résultats)

A framework that connects the division’s core obligations to its departmental outcomes and departmental outcome indicators.

Departmental Results Report (rapport sur les résultats ministériels)

A report on a division’s precise accomplishments in opposition to the plans, priorities and anticipated outcomes set out in the corresponding Departmental Plan.

experimentation (expérimentation)

The conducting of actions that search to first discover, then check and evaluate the results and impacts of insurance policies and interventions with the intention to inform proof-based mostly choice-making, and enhance outcomes for Canadians, by studying what works, for whom and in what circumstances. Experimentation is said to, however distinct from innovation (the attempting of new issues), as a result of it includes a rigorous comparability of outcomes. For instance, utilizing a brand new web site to speak with Canadians will be an innovation; systematically testing the new web site in opposition to present outreach instruments or an previous web site to see which one results in extra engagement, is experimentation.

full time equal (équivalent temps plein)

A measure of the extent to which an worker represents a full individual 12 months cost in opposition to a departmental finances. For a specific place, the full time equal determine is the ratio of quantity of hours the individual really works divided by the commonplace quantity of hours set out in the individual’s collective settlement.

gender-based mostly evaluation plus (GBA Plus) (analyse comparative entre les sexes plus [ACS Plus])

An analytical software used to assist the improvement of responsive and inclusive insurance policies, applications and different initiatives; and perceive how components akin to intercourse, race, nationwide and ethnic origin, Indigenous origin or id, age, sexual orientation, socio-financial situations, geography, tradition and incapacity, impression experiences and outcomes, and might have an effect on entry to and expertise of authorities applications.

authorities-broad priorities (priorités pangouvernementales)

For the function of the 2021-22 Departmental Results Report, authorities-broad priorities refers to these excessive-degree themes outlining the authorities’s agenda in the 2020 Speech from the Throne, particularly: Protecting Canadians from COVID-19; Helping Canadians via the pandemic; Building again higher – a resiliency agenda for the center class; The Canada we’re preventing for.

horizontal initiative (initiative horizontale)

An initiative the place two or extra federal organizations are given funding to pursue a shared final result, typically linked to a authorities precedence.

non-budgetary expenditures (dépenses non budgétaires)

Net outlays and receipts associated to loans, investments and advances, which change the composition of the monetary property of the Government of Canada.

efficiency (rendement)

What a company did with its sources to attain its outcomes, how properly these outcomes in comparison with what the group meant to attain, and the way properly classes discovered have been recognized.

efficiency indicator (indicateur de rendement)

A qualitative or quantitative means of measuring an output or final result, with the intention of gauging the efficiency of a company, program, coverage or initiative respecting anticipated outcomes.

efficiency reporting (manufacturing de rapports sur le rendement)

The course of of speaking proof based mostly efficiency info. Performance reporting helps choice making, accountability and transparency.

plan (plan)

The articulation of strategic selections, which offers info on how a company intends to attain its priorities and related outcomes. Generally, a plan will clarify the logic behind the methods chosen and have a tendency to concentrate on actions that result in the anticipated outcome.

deliberate spending (dépenses prévues)

For Departmental Plans and Departmental Results Reports, deliberate spending refers to these quantities offered in Main Estimates.

A division is predicted to remember of the authorities that it has sought and obtained. The dedication of deliberate spending is a departmental duty, and departments should be capable to defend the expenditure and accrual numbers offered of their Departmental Plans and Departmental Results Reports.

program (programme)

Individual or teams of companies, actions or combos thereof which can be managed collectively inside the division and concentrate on a particular set of outputs, outcomes or service ranges.

program stock (répertoire des programmes)

Identifies all the division’s applications and describes how sources are organized to contribute to the division’s core obligations and outcomes.

outcome (résultat)

A consequence attributed, partly, to a company, coverage, program or initiative. Results aren’t inside the management of a single group, coverage, program or initiative; as a substitute they’re inside the space of the group’s affect.

statutory expenditures (dépenses législatives)

Expenditures that Parliament has accepted via laws apart from appropriation acts. The laws units out the function of the expenditures and the phrases and situations below which they could be made.

goal (cible)

A measurable efficiency or success degree that a company, program or initiative plans to attain inside a specified time interval. Targets will be both quantitative or qualitative.

voted expenditures (dépenses votées)

Expenditures that Parliament approves yearly via an appropriation act. The vote wording turns into the governing situations below which these expenditures could also be made.

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