Air NZ to allow baggage trackers, ‘loosen’ cabin bag policy amid lost luggage chaos, MP says & More Trending News


Air New Zealand is now permitting baggage trackers to be used on its flights and is loosely policing cabin baggage limits in response to passengers’ considerations round dropping their luggage, a National MP says he has been advised.

However, the airline has but to verify the data Dr Shane Reti has shared.

The politician wrote to each the airline and Auckland Airport this week after he noticed baggage piled up on the arrivals corridor on December 26, providing strategies as to how the scenario may very well be improved.

Reti mentioned he acquired a response “within an hour” from Air New Zealand chief government Greg Foran, who defined the steps the airline was taking.

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He mentioned he was advised the airline had “significantly” elevated name centre and baggage dealing with assets, and that baggage trackers reminiscent of AirTags and Tiles at the moment are allowed on Air New Zealand flights.

Air New Zealand has but to publicly verify the change. On Monday, a spokesperson for the airline advised Stuff they’d sought approval from the Civil Aviation Authority [CAA] for passengers to give you the option to use the gadgets and was ready to hear again.

MP Shane Reti photographed baggage piled up in the arrivals hall at Auckland International Airport on December 26.

Shane Reti/Supplied

MP Shane Reti photographed baggage piled up within the arrivals corridor at Auckland International Airport on December 26.

On Wednesday, an airline spokesperson directed Stuff to the CAA for an replace on baggage trackers.

Reti mentioned Foran additionally responded to his suggestion that there wanted to be extra leniency by way of baggage weight for patrons wanting to journey with carry-on baggage solely. Economy passengers are sometimes allowed one carry-on bag that may weigh up to 7kg.

“He wrote back saying there was a looseness of policy in as much that there still needed to be safety – so you couldn’t bring 20kg up in the cabin, but they did have a looseness of policy to reflect this concern.”

The Air New Zealand spokesperson mentioned there aren’t any adjustments to the cabin baggage policy or baggage restrict.

Reti mentioned he additionally acquired a response from an Auckland Airport spokesperson who famous they’d additionally elevated baggage dealing with employees and put in storage racks for the yet-to-be-claimed baggage.

However, the logistics of how individuals would give you the option to really declare their baggage from the huge piles nonetheless wanted to be thought-about, Reti mentioned.

“They are exploring creative solutions… I sensed an absolute sense of urgency,” he mentioned.

An Auckland Airport spokesperson confirmed the airport had spoken straight to Reti relating to his considerations.

“Auckland Airport told Dr Reti that significant disruption at overseas airports continue to impact travellers arriving internationally, with a higher-than-normal volume of mishandled baggage and that we recognise this is frustrating for travellers,” the spokesperson mentioned.

“While airlines, alongside their groundhandlers, are responsible for customers’ bags and ensuring they reach the right destination, Auckland Airport is continuing to proactively support local airline, groundhandling and government agency teams as they work to efficiently process mishandled bags. This includes increasing available storage and a baggage racking system.”

The airport’s recommendation to travellers was to pack any crucial objects, reminiscent of drugs, in carry-on baggage as an alternative of checked luggage.

Travellers with lost baggage ought to get in contact with the airline that flew them to New Zealand.

Reti mentioned after seeing the traction the photograph he took of the baggage piled up at Auckland Airport had acquired on-line, he realised there wanted to be a “champion” of the problem.

“I will stay onto them until we find some pervasive solutions that join people back with their baggage.”

Air NZ to allow baggage trackers, ‘loosen’ cabin bag policy amid lost luggage chaos, MP says

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Air NZ to allow baggage trackers, ‘loosen’ cabin bag policy amid lost luggage chaos, MP says

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Air NZ to allow baggage trackers, ‘loosen’ cabin bag policy amid lost luggage chaos, MP says

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